Work Description: Repaired windstorm damage on sections of roof.
Comments: Responded the same day of inquiry, and had damage repaired by the same weekend. Repair appears to be suitable so far.
Work Description: Repaired windstorm damage on sections of roof.
Comments: Responded the same day of inquiry, and had damage repaired by the same weekend. Repair appears to be suitable so far.
Work Description: Multiple roof repairs plus a chronic valley drainage problem was rebuilt correctly for a long term solution.
Comments: Solved problems, very good supervision and would definitely use again.
Work Description: none performed
Comments: All contractors showed up on time and gave thorough inspection of roof with detailed description of work needed. All were professional. We are unable to contract with anyone at this time as the repairs will cost more than we have to spend.
Work Description: Replace broken tiles
Comments: I waited for about two weeks for Superior Roofing to replace my tiles finally got them replace. Thank you for the perfect match.
Work Description: Find leak and repair
Comments: This was during the heavy rain storm we had in Highland when there were flooding issues and traffic back ups due to detours. Superior Roofing was the only roofing response we got to our request. I did not pursue the query of the others not responding because we made the decision to just go with Superior Roofing. More rain was in the forecast and he dropped his initial price if we wanted to make a decision to go with them. They were much later than stated to come out and do the estimate but that was very understandable due to the traffic issues and local flooding. Because more rain was expected in a few days the plan was to do the repair the very next day. I was a little surprised because I figured there was a lot of demand and asked about that. With that in mind the stated commitment was to seal the place of the leak the next day if they could not make it out to fix the roof. No one showed up and the following day was Christmas. I would not ever expected anyone to come on that day. We were not home for the afternoon but were there in the morning. The next time we heard anything from anyone was on the following Monday when I called them at 11am to see what was up. The dispatcher had the contractor call and he stated he came by on Christmas day but we weren't home and that he would have a team out at 2pm. At 3:40pm I left a message with Superior Roofing asking them to let me know if they were still coming or what was happening since no one had showed up. At 4pm two workers came and completed the work. When asked, they explained everything they did. It is raining today and all seems to be repaired to satisfaction. The only complaint I would have is the lack of communicating any changes or plans that came up. Since we change our plans to make sure we are home it is helpful to let us know if new plans need to be made. If we never hear anything and days go by it's a little hard to know if we've just been forgotten and need to find another roofer or what the plan is. A simple phone call on Monday morning would have solved the frustration on my part. I don't think the customer needs to be the one who has to track down the contractor. Other wise... thanks.
Work Description: Re-Roof 38 sq ft of GAF/ELK shingles
Comments: No words words to describe how satified I'am with the work they had completed..They were here on time,had me informed of every step of the way,great customer servicetruly recommen them.Thank You Superior Roofing
Work Description: Roof repair for a leak over the garage
Comments: Good estimate, quality work as promised and delivered
Work Description: Repaired roof
Comments: He did a good job, trustworthy, very satisfied.
Work Description: Repaired roof
Comments: He did a good job, trustworthy, very satisfied