Review by: The A.
Work Description: My roof was damaged and Phase One was able to get it replaced.
Comments: I want to thank Steve Andrews for putting up with the headache from our insurance company. Steve was able to provide substantial grounds to our carrier for a full roof replacement. I also wanted to let all that I could know how appreciative my family & I are for providing such great customer service. We are proud to say that we now consider you and Phase One Roofing, Inc. apart of our family. C. Allcorn
Review by: Spring
Work Description: Insurance related roof damage -- roof replaced
Comments: Very professional company. From the first step with a free roof inspection to dealing with my insurance company throughout the entire process. PHASE ONE is the best contractor I have ever dealt with. They handled the whole job from start to finish. I would recommend Phase One Roofing to anybody.
Review by: TJ -.
Work Description: Full Roof replacement & they did a great job
Comments: To: Phase One Roofing, Inc., I wanted to let you guys know it was a true pleasure working with Gary Stevens. He was clear on what Phase One Roofing would do for me, and then (SURPRISE) THEY DID IT. Workmanship was fast & the job well done. They weaved the valleys and picked up very well. Gary was very patient with me when the insurance company was slow to pay. “I could not have been more pleased”
Review by: W. P.
Work Description: Insurance Roof Replacement
Comments: Tuesday morning, just after 6:30 AM your crew arrived at our home. With no hesitation, they proceeded to go to work. By 8:00 AM they had most of the old roofing materials removed. As if planned, the new materials arrived just in time. When I returned home that evening around 5:30 PM, they were finishing and cleaning up the job site. They used a blower to blow any and all debris off the roof, also blew the walks, magnetically swept the work area numerous times to assure all nails were retrieved. Upon completion, the only indication that they had been there was a NEW ROOF. Absolutely NO debris was left behind. I was most impressed with the work of your entire staff, inclusive of Anthony who worked persistently with our insurance company. Anthony has done a fine job of keeping me abreast of what to expect and follow through with the job. As another residential service provider, I can tell you have worked hard and done a fine job of training your crews. Their work is a compliment to your company. Fell free to use us as a reference in the future. Walter Pickett, M4975
Review by: The W.
Work Description: Removed all old roofing and replaced with brand new upgraded shingles.
Comments: Phase One is a full service contractor in a large field that is called roofing. As to what I have seen their goal is to provide outstanding on time services within manageable time frams. they try to make the field process as streamlined as possible with minimal paperwork. Steve Allen and his staff are trained to do quality control so that all work prior to work being processed to his clients will provide consistent quality results. In looking for roof work, I expect open and honest communication, in addition to complete work performed and documented correctly. What I like best about Phase One Roofing is Steve Allen has ZERO tolerance for dishonest work, manipulation and theft. can you trust Phase One Roofing you bet, not only am I happy but I also thank God for the job that was well done.
Review by: Rachel .
Work Description: My home and many others in my neighborhood, family, friends etc... ROOF replaced
Comments: I do not know where to start with Phase One Roofing. I live in a small town north of Dallas in Little Elm and we recently have had such terrible storms sweep through the area. My home was damaged by the strong winds and hail and my family and I were in devistation. On top of how bad all the homes in our neighborhood were damaged we had the fly by night strom chaser contractors flow in. However, a couple of companies caught our attentionand Phase One being one of them. After a very thourgh investigation of the company I realized that they were a legit company with 4 different offices, one being here in dallas. They had such strong rattings with the BBB, and different customers online we were impressed. On top of that the company, the certified inspectors, and the installers were all certified by the shingle manufacture. I dont want to stop there they not only do roofing work , but they also do gutters which mine had to be replaced, window replacement , siding and restained our fence. They truly are a christian and family based company. I have already recommended numerous friends and family and will continue to do so. I want to add one thing Phase One Roofing also donates a portion of all proceeds to different children organization. If you are looking for a great contractor give them a call. Thank you Phase One Roofing for getting our family crisis under control and back on track. Your friend Rachel S
Review by: Jack
Work Description: Shingle roof was replaced
Comments: Mr. Andrews, as I stated in the letter I mailed you guys, I also wanted to let people know exactly want I sent Phase One Roofing, Inc. A year and a half has passed since Phase One Roofing completed work on my home. At that time, as I’m sure you remember, I thanked you for a job well done. Allow this moment for me to further amplify my sentiments. From initial contact, throughout the project, your entire staff, installers and on to the office personnel served me with highest regard and sincerity. I applaud them all. Their knowledge and focus toward a professional goal was clearly evident. My concerns and questions were readily alleviated. Work was performed to my FULL 100% satisfaction and the follow up process was seamless. What a true pleasure it is to have had this business with you and your wonderful organization. No need for me to say “keep up the good work.” I know you will. Truly, I do remember Phase One everyday. All that is need is to look at my beautiful roof! I strongly recommend Phase One Roofing to everyone in Texas, here is their number and when you call tell them Jack sent you, they have a great referral program. Phase One’s number 888-7-PHASE-1 or 888-774-2731) Thank You all, again and as always I’m your biggest fan. Sincerely & Respectfully, Jack Smith
Review by: Mrs. F.
Work Description: My roof was replaced.
Comments: I am very pleased to say that I was a little nervous dealing with a roofing company that knocked my door due to the bad things i have heard about roofers. However, I was very impressed with the professionalism and patience with not just the service representative, but with everyone that I had talked too. In the end of the process I not only had my roof replaced, but an enclosed patio add on as well. Every dollar spent was well worth the quality, eye for detail, warranty program and also educated my husband and I on how everything was put together. I am excited to tell my family and friends about the “JOB WELL DONE” and to top it off use some neat construction terms (smile). Thank you so much to Phase One Roofing, Inc., Vicki for treating me as if I was family and as if we were the only customer they had. Keep up the great work Gary & Richard. We look forward to a life long relationship with everyone at Phase One roofing, Your biggest fan Mrs. Fleming
Review by: The B.
Work Description: I had major issues with my insurance company. I found Phase One and talk about fighting fire with fire , they were able to get me a new roof. Thank you guys so much.
Comments: Best customer service and the best workmanship ever. This company tells you what they can do… and they do it. Thank you for everything
Review by: Alan
Work Description: Insurance -- ROOF Replaced --
Comments: Gary Stevens and Phase One Roofing did an amazing job getting me a new roof …There quality of work is outstanding , will recomend Gary Stevens and Phase One …Thanks
Review by: Amanda
Work Description: Roof Replacement
Comments: I was very pleased with the quality performance and outstanding customer satisfaction!!!!!!!!!!! GREAT JOB