Review by: R. T.
Work Description: The job included removal of existing shingles, repairing decking in several places and installing vent jacks .The entire process was great. Scott Davis was always prompt, professional and patient with questions.
Comments: Had entire roof replaced on two-story home. There are two main roof sections plus several roofed areas over porches. The work was done when it was initially scheduled to be done. The crew arrived early and completed the entire process in one day. I would, without hesitation, recommend using this company to provide any services that they provide. If all roofing companies were of this quality, one would not be hearing all the roofing company horror stores.
Review by: G. M.
Work Description: Repainting my rooftop.
Comments: I recently had hail damage to my home. I had met with a roofing company other than Lone Star. They met my insurance adjuster at my house and went through the regular routine. Once I received my check and report from my insurance company I called them. He never returned my call. I decided I did not want to do business with somebody who could not follow through. I decided to check Angie’s list and came across several roofing companies with “A” ratings. Lone Star included. Several days later I received an unsolicited email from Lone Star as a general advertisement. I remember seeing their name on Angie’s list. I contacted Scott Davis. He was able to come out to my home without me being there to see what he could offer me. He was able to do all of the work my insurance company decided was hail damage as well as pay my deductable for me. The work included replacing the roof, replacing the siding on one side of the house, replacing two broken windows, and repairing some minor water damage to the ceiling of a utility room. Along with the doing the required repairs and paying the deductable they repainted the entire utility room and used a couple of pieces of the old siding that was not damage to replace some siding I melted with my BBQ grill years ago. All work was done in a timely manner. The only delay was trying to find some siding that matched my current siding however they were able to do so and once it was located the repair on took about two hours.. The roof was done in one day. The painting was done in 4 hours and the windows were done in about an hour.
Review by: M. O.
Work Description: Met with my insurance adjuster for me, got me more money:) complete re-roof including redecking whole house, fixed my fence, window, gutters, and repainted the much needed ceiling in my bathroom.
Comments: Scott at Lone Star Remodeling and Roofing was refered by a neighbor, came to my rescue. I met with 4 other roofers before Lone Star Remodeling and Roofing who gave me the run-around, lied to me and wouldn't work with what my insurance company (State Farm) gave me on a roof claim. I was frustrated beyond belief. Scott, the owner, is an adjuster too so he knew the insurance process inside out, and helped me get more money from State Farm finally. I couldn't afford to pay my deductible, so that helped me. They arrived on time and finished early, a big deal for me. The crew was very professional and pleasant to talk to. I have had 3 roofs put on on other houses and was not looking forward to the process at all, but it went smoothly. I will definitely use them again. They have the longest warranty of anybody I talked to as well-25 years labor, almost 2x the others. Good people!
Review by: L. T.
Work Description: Installing new roof and guttering on my house.
Comments: Installed new roof and guttering on one side of the house. There weren't any problems, everything from estimates, handling insurance, starting and finishing workon time--everything was excellent. Scott Davis and his crew are to be commended for first class operation.
Review by: D. T.
Work Description: Repairing my ROOFTOP.
Comments: I became a short time member of Angie's List so I could check on Scott Davis of Lone Star Remodeling & Roofing in Plano, Texas. Now I want to add my own favorable comments. If you are looking for an honest, bonded and insured, roofing contractor, you should choose Scott Davis. On his first and other visits Scott Davis arrived on time, well dressed and very professional. He sat down and listened to what I wanted. I told him I wanted someone I could trust. In the past, I have had two roofing jobs that did not turn out as I had expected. So this time I double checked on everything before I hired him. I called each of his insurance carriers to see if he was up to date. His Security Bond and General Libility insurance were both paid in full. I double checked with Better Business Bureau. He had an A+ rating. He had another A+ rating. Most roofing contractors that I had met with before Scott were only interested in how much my insurance had covered. Scott made his bid based on my roof and nothing else. THIS REALLY IMPRESSED ME. I had many questions. He took his time, was very knowledgeable and answered all of my questions honestly. His bid was very competitive and it had a 25 year transferable warranty. Scott had offered a free upgrade on the shingles, from 30 year to Lifetime (50 year). Also, he said he used his own roofing crew. As I reviewed other quotes all it did was lead me back to Lone Star Remodeling & Roofing. So I chose Lone Star Remodeling and Roofing but I was still a skeptic. IT ALL SEEMED TO GOOD TO BE TRUE. BUT IN FACT IT WAS ALL TRUE. The materials were delivered the day before just as he said. I noted that the shingles said Lifetime on them. His crew arrived on time early the next morning. Overnight I had decided on a vent change. I discussed this with his very nice foreman, who advised me to call Scott. Scott said, "THE CUSTOMER IS ALWAYS RIGHT." Wow! The foreman willingly drove to Home Depot to get what I wanted. From there on until the end of the day I watched quality workmanship. As Scott had said the roofers used only nails, never staples. The extra protection on the valleys was 3-4 times more than I had expected. They layed down a solid piece of flashing in the valleys that was 3 to 4 feet wide. At the end of the day THEY DID AN AMAZING CLEAN UP. There was no roofing debris left at all. In fact my back patio was cleaner than I had left it. I believe my roof looks just a little bit better than my neighbors who were also putting on new roofs. I will not have roof anxiety again because if I have further roofing problems I know I can trust Scott Davis, General Manger of Lone Star Remodeling and Roofing. As an added surprise, the new vents were given to me at no charge and the one I had previously agreed on was taken off my bill. From Scott's first visit to the completion of the roof he made personal contact with me four or five times which included the day it was roofed. . HE IS TRULY ALL ABOUT OLD FASHIONED SERVICE. HE IS REAL.
Review by: L. S.
Work Description: Lone Star replaced my roof and installed ridge vents.
Comments: Lone Star replaced my roof and installed ridge vents.Scott came out on 7/6 to provide an estimate. I had two other roofing companies that had previously provided estimate - Scott was the only company that actually went up on the roof and measured. The other companies just looked at my insurance papers and told me they thought the insurance estimates were low and they could get me more money. Scott was very honest, he said the square footage the insurance company had measured was accurate. Scott was also the only company that gave me a firm number - the others gave general numbers and talked about getting the insurance company to cover more of the costs. After I called Scott on Friday, he was able to come out the following Monday to do all the paperwork and the team started work on Wednesday. The team arrived at 7:30 am and worked until 9:30 pm - completing the roof in one day. The team was courteous, considerate and fairly neat. They cleaned up after themselves and left everything in its place. They had moved some patio furniture I suppose to avoid potential damage. They did not damage any of my landscape. I was very pleased with my experience with Lone Stare Remodeling and Roofing and would recommend them. It looks great!
Review by: J. C.
Work Description: Construction
Comments: My roof had a lot of damage from recent hail storms. I contacted several roofing contractors from Angie's List, and ended up using Lone Star Remodeling and Roofing. It was a wise decision!! Scott (owner) is very responsive...all through the process. He was with me when my insurance company's adjuster was here, and was able to point out problem areas they would not have otherwise covered...so I got the maximum amount I could get from them. He holds your hand through the entire process, and calls to check each day to see if any issues have arisen. I would definitely recommend Lone Star if you need any repairs done (or a totally new roof which is what I ended up with). It was a grueling few days...but they did a great job!! Their clean up was fantastic!! Definitely give them a call.....
Review by: G. H.
Work Description: Replaced Decking and Shingles around HVAC Stack, due rain leaking down onto my gas heater from the roof vent. Fortunately the water did not get into the heating unit to cause problems with the electronic circuit components or the blower fan.
Comments: Excellent work.
Review by: L. H.
Work Description: Replaced entire home roof which consisted of two levels, the main house and an apartment second floor.
Comments: The owner visited us promptly and greatly impressed us. His crew were here at dawn and worked until dark the first day. They returned early the next morning and completed the job. They were careful each day to pick up all debris and their equipment. An overall excellent job well done due to the hard and diligent workers. It was apparent that Scott, the owner of the company, had everything well planned and conveyed his expectations to his employees. We found Scott to be likeable, knowledgeable and honest. And his price was right!
Review by: B. J.
Work Description: response to email
Comments: do not need their services but their email was very informative and professional. I would use them if I needed to.
Review by: D.
Work Description: repaired roof
Review by: I.
Work Description: Realtor
Comments: I got excelent and prompt service from Lone star/Scoot. he was honest and professional.
Review by: T.
Work Description: Roof replacement, gutter/downspout replacement, fence power washing and staining.
Comments: Couldn't be happier with the results! I know that this will be a + when I go to sell my house later this year. Everyone involved was professional from the estimate through to the final cleanup.
Review by: D. R.
Work Description: Total roof replaced, as well as two large gutters.
Comments: Crew was very professional and took great care about protecting landscaping and yard from falling debris.
Review by: M. S.
Review by: T.
Work Description: New roof installation.
Comments: Everything went smooth, good quality, real professional, clean and I am 100% satisfied.
Review by: A. B.
Work Description: Roofing
Comments: They were the 3rd roofing company that I got a bid from. Scott was by far the most professional and the lowest price, too. I referred both my neighbors and all the jobs were quick and they did a great job of cleaning up. I will use them again on my next house.